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Refund Policy

 1. License

All of our themes and presets are subject to a one-shop license, so if you want to use the same theme in several live shops, you'll need to purchase a separate copy of the theme for each one. You are free to transfer a theme to a different shop of your own if you close the shop you purchased the theme for originally, but you are not permitted to transfer or sell the theme to anyone else.

2. Refund, Payment and Discount Policy

Since our themes and presets are non-tangible, irrevocable digital goods, all theme purchases are final and non-refundable. All discount codes must be used at time of purchase. No adjustments can be made after purchases are completed.

 *Exception made for the 14-day guarantee of our Digital Camera Preset 1.0.0 theme. If you purchase Digital Camera Preset 1.0.0 and don’t love it, you’ll have two weeks to get a full refund from the date of purchase.

3. Promotional Code

Promotional codes will only be recognized and applied at checkout if you purchase the theme from us directly, via our theme product pages.

4. Browser and Device Compatibility

Although we do not guarantee compatibility on any device or browser, we strive to build our themes to be compatible with the most common modern browsers including the latest versions of Firefox, Safari, Chrome, Microsoft Edge and Internet Explorer 10 and 11, though, in many cases, not all features will be available in Internet Explorer browsers. We also test our themes on various mobile, tablet, and desktop devices.

We are also unable to guarantee that our themes will pass W3C, Google PageSpeed Insights or other validation services.

Any device or browser specific problems should be reported in our Support Center.

Revision Date: 4th November 2019

For any further information, please do not hesitate to contact us.

 

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